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2017 Customer Satisfaction Survey

In 2017, Public Trustee undertook its seventh customer satisfaction survey. Public Trustee surveys customers as normal business practice to continually develop service improvement. We have found the best way to get feedback from our Personal Estates customers and/or their liaison person is to conduct a survey by telephone. Overall, the 2017 customer satisfaction survey found [...]

National Disability Insurance Scheme (NDIS)

The National Disability Insurance Scheme (NDIS) is the new way of providing support for Australians with disability, their families and carers. In July 2013, the NDIS commenced in South Australia for children aged 13 years and under. From 1 July 2017, adults in South Australia aged between 18 and 64 years of age will be [...]

Message to Customers

Dear Valued Customer A former officer of the Deceased Estates section of Public Trustee has pleaded guilty to seven dishonesty charges. The former officer handled Deceased Estates, and the allegations do not relate to Public Trustee’s Will-writing, Tax, Trusts, Personal Estates or Regulatory branches. The former officer was suspended from duty pending finalisation of court [...]

New Victor Harbor Location

Public Trustee Victor Harbor Will appointments will now be conducted at; South Coast Realty 39 Crozier Rd, Victor Harbor Make a free appointment at any of our locations by calling (08) 8226 9204 or 1800 673 119 (country landline freecall), emailing or via our online form. Writing your Will and Enduring Power of Attorney can [...]

METRO & REGIONAL VISITS – JUNE

Need to make or update your Will or Enduring Power of Attorney? Make a free appointment at Public Trustee’s head office at 211 Victoria Square Adelaide, or at one of the many metropolitan and regional locations that we visit each month. June locations and dates: Metropolitan Adelaide CBD Elizabeth Gawler Mitchell Park Modbury Mt Barker Noarlunga [...]

METRO & REGIONAL VISITS – MAY

Need to make or update your Will or Enduring Power of Attorney? Make a free appointment at Public Trustee’s head office at 211 Victoria Square Adelaide, or at one of the many metropolitan and regional locations that we visit each month. May locations and dates: Metropolitan Adelaide CBD Elizabeth Gawler Mitchell Park Modbury Noarlunga Salisbury Toorak [...]

METRO & REGIONAL VISITS – APRIL

Need to make or update your Will or Enduring Power of Attorney? Make a free appointment at Public Trustee’s head office at 211 Victoria Square Adelaide, or at one of the many metropolitan and regional locations that we visit each month. April locations and dates: Metropolitan Adelaide CBD Elizabeth Gawler Mitchell Park Modbury Mt Barker [...]

Message to Customers

Dear Valued Customer A former officer of the Deceased Estates section of Public Trustee was charged with dishonesty offences and has pleaded guilty to seven charges in the Magistrates Court today. The former officer handled Deceased Estates, and the allegations do not relate to Public Trustee’s Will-writing, Tax, Trusts, Personal Estates or Regulatory branches. The [...]

Invitation to collaborate with us

Public Trustee (PT) is seeking to grow its community education program and invites your organisation to contact PT Marketing to discuss mutually beneficial education, engagement or promotional opportunities. Currently PT attends events, seminars, conferences and public meetings on invitation to raise awareness of the importance of having your affairs in order. PT would welcome the [...]